Clinical Diagnostic Unit


Call 24/7 to schedule a behavioral health assessment or self-present to our front lobby.


(972) 770-0818


With psychiatric emergencies, every second counts. At Medical City Green Oaks Hospital, we understand this. Our new Clinical Diagnostic Unit is a unique level of adult care that can assess a patient’s individual needs and match those needs to available services. This will be done in a warm, welcoming environment designed to provide comfort, encouragement and clinical expertise; staffed by psychiatrists trained in emergency psychiatric medicine, psychiatric RNs, social workers and discharge planners.

A comprehensive diagnostic workup includes:

  • Triage & Nursing Assessment
  • Psychiatric Evaluation & Diagnosis
  • Evaluation for the need of psychopharmacology
  • Discharge planning
  • Level of care assessment and referrals
  • Brief individual and family counseling as needed
  • Contact with outpatient psychiatrists/therapists for continuity of care

Help is available 24 hours a day, seven days a week. Green Oaks number one goal is patient safety. We will stabilize and direct our patients to the appropriate and least restrictive treatment options. If necessary, we can provide hospitalization in our inpatient facility or transfer to another appropriate care facility. Our specialized staff are committed to keep our patients safe, while providing innovative care with compassion and respect for patients and their families. For more information, please call Connections at (972) 770-0818.