Clinical Diagnostic Service


Call 24/7 to schedule a behavioral health assessment or self-present to our front lobby.


(972) 770-0818


When you are experiencing a behavioral health crisis, every second counts. Our Clinical Diagnostic Service provides anyone needing immediate help, 24/7 access to specially trained staff, including psychiatrists, trained in emergency psychiatric medicine. We are able to help adults or adolescents (ages 12-17) by providing a complete diagnostic workup to assess their individual needs and match those needs to appropriate level of care services. Our patients will experience a warm, welcoming environment designed to provide comfort, encouragement and clinical expertise; staffed by psychiatrists trained in emergency psychiatric medicine, psychiatric RNs, social workers and discharge planners.

A comprehensive diagnostic workup includes:

  • Triage & Nursing Assessment
  • Psychiatric Evaluation & Diagnosis
  • Evaluation for the need of psychopharmacology
  • Discharge planning
  • Level of care assessment and referrals
  • Brief individual and family counseling as needed
  • Contact with outpatient psychiatrists/therapists for continuity of care

Help is available 24 hours a day, seven days a week. Medical City Green Oaks' number one goal is patient safety. We will stabilize and direct our patients to the appropriate and least restrictive treatment options. If necessary, we can provide hospitalization in our inpatient facility or transfer to another appropriate care facility. Our specialized staff are committed to keep our patients safe, while providing innovative care with compassion and respect for patients and their families. You can schedule an appointment on online or for more information call Connections at:

 (972) 770-0818