Tom Collins, CEOA little over 20 years ago, Medical City Green Oaks Hospital committed to the mission of providing a full continuum of exceptional psychiatric services for residents in our North Texas community. We are happy to announce that in early 2018 we developed a Clinical Diagnostic service for the sole purpose of providing immediate access to psychiatric care for our community. At Medical City Green Oaks, you can walk in day or night, 24 hours a day, 7 days a week and be seen ,in person, by a specially trained psychiatrist, along with psychiatric nurses and therapists. We understand that if you are suffering from a behavioral health episode, you want to go to a safe environment to get the immediate care that you need. Our Clinical Diagnostic Outpatient Unit offers a comfortable atmosphere to help address your crisis for any mental health condition or substance use disorder addressing your specific needs, so you don’t have to wait in an inappropriate setting such as a hospital emergency room. Medical City Green Oaks is committed to the most cutting edge, effective clinical practices; whether ours or someone else’s design.
Two new areas that we are currently providing based on what we consider to be acute community needs are:
- To provide Primary Medical Care for people who also have a psychiatric diagnoses; as it is often those co-morbidities, if not treated in coordination, that often work at cross purposes. We are pleased to offer primary care and psychiatric services in one easy location at our Integrated Outpatient Clinic which is conveniently located on the Medical City Dallas campus right next door to our main hospital, Medical City Dallas. And still too often patients, who are in need of psychiatric help, find themselves in long wait-times in an inappropriate Med Surg Emergency Room or even worse, jail.
- Medical City Green Oaks Hospital designed a Tele-Psychiatry service so that psychiatrists can be available to patients in a medical facility so they can receive an immediate consultation for transfer to an appropriate psychiatric setting.
Medical City Green Oaks Hospital has been recognized as the most progressive, effective, and innovative psychiatric system, by delivering services and providing community outreach and education, with the focus on the most efficient, cost-effective, quality patient care as the driving force behind all of our endeavors. Green Oaks strives to promote dignity, holding compassion and respect for patients and their families, as the absolute standard. I am proud to be associated with so many caring and dedicated staff who serves the healthcare needs of our community.
As the CEO of Green Oaks, I promise you that quality patient care is the driving force in everything we do.